Claire Kirkpatrick

 

Job Title: Branch Manager
Location: Birmingham

I joined Advantage Healthcare in September 2009 as a Relief Branch Consultant. Before joining Advantage I worked in a travel agent where I spent several years as a customer service advisor, before moving to a manufacturing company where I worked in a busy customer service office. After 4 years I was unfortunately made redundant and I was then referred to Advantage Healthcare through the Refer a Friend scheme.

 

In my initial role as Relief Branch Consultant, I established some good knowledge of the company and met many members of staff from all over the country. After 7 months in this role an opportunity became available in my local Birmingham office, so I moved into the position of Branch Consultant. Here I was focused on the Domiciliary Care side of the business, building the desk and going out to meet new and existing clients.

 

Having worked as a Branch Consultant for 6 months I was then fortunate enough to be promoted to Senior Branch Consultant. In this role I helped the manager with the day to day running of the branch as well as covering the Domiciliary Care desk. Following internal promotions within January 2011, I was then offered the opportunity of Trainee Branch Manager.

 

During my career progression with Advantage, I have had great advice and support from my colleagues and am confident that if I ever need any help I just need to pick up the phone.

 

Birmingham branch is a fast paced office with plenty to do at all times. As a branch we have grown at a rapid pace over the last 18mths, and it is nice to be part of the success. I also enjoy working with such enthusiastic people in branch and throughout the branch network.